We cannot provide refunds unless a show has been canceled or rescheduled. We will reach out to you if this happens to a show you have purchased a locker rental for. We can transfer your locker to whoever you would like, please email us the name and email of the person you would like to transfer your locker to at Info@mobilecharginglockers.com and we will update your rental.

If you accidentally purchase multiple lockers, please email us at Info@mobilecharginglockers.com and we will take care of this for you.

We do not anticipate events being canceled due to Covid 19, but if this does happen we will reach out to you and let you know the next steps.

Please bring your confirmation email with QR code that was sent to you after purchasing and your government issued driver’s license, identification card, or passport to the mobile charging lockers tent at the event for which you purchased a locker. Hand it to our friendly staff. Receive your wristband for your cell-phone charging locker!

If you did not receive your confirmation email, please email us at info@mobilecharginglockers.com.

We provide locks for all of our lockers, once you check in at our Mobile Charging Lockers tent, our staff will provide you with a wristband which includes the locker’s combination

Yes, simply provide a copy of your receipt and ask them to bring a government issued ID, driver’s license or passport and we will honor the reservation.

If you know beforehand that you would like a different name on your locker rental, please email us with the name and email of the person you would like to transfer to and we will update the rental with their information.

If you cannot find your receipt, please email us at info@mobilecharginglockers.com and we will re-send it to your email address. There may have been an error when you entered your email while purchasing, we can update this to the correct email address at any time.

You can share your locker with your friends as much as you would like, they just need to know your combination and locker number. Please make sure to only share this with people that you trust. You will have unlimited in and out access to your locker during our hours of operation

Yes, as long as you purchased a multi-day rental, it is permissible to leave your belongings in the locker overnight.

You will receive your receipt/proof of purchase with QR code via email once you have made your purchase.

If you do not receive this, please email us at Info@mobilecharginglockers.com