RENTAL INFO

How can I claim my locker?

Bring your government issued drivers license, identification card, or passport to the mobile charging lockers tent at the event for which you purchased a locker. Hand it to our friendly staff. Receive your wristband for your cell-phone charging locker!

Are locks provided?

Yes and you will receive a wristband, which includes the lock’s combination.

Can I transfer my rental to someone else?

Yes, simply provide a copy of your receipt and ask them to bring a govt issued ID, drivers’ license or passport and we will honor the reservation.

I lost my receipt, I do I provide proof of purchase?

All that is needed is a govt issued ID, drivers’ license or passport, if the reservation is in your name. If the order was placed under someone else’s name, email us at info@mobilecharginglockers.com, provide the name, mailing address and email address provided on the order, so that we may email the receipt. Simply print the receipt and present it along with your ID to claim the locker.

What is your refund policy?

We will happily refund your purchase up to 24 hours prior to the event.

Email us @ info@mobilecharginglockers.com, provide the name, mailing address and email address provided on the order, along with the order number. Your account will be refunded within 48 hours and notification will be sent via email

Can I share my locker with a friend?

Yes, you absolutely can! Although, you can only charge one (1) phone at a time.

How often can I use my locker?

As much as you want! You have unlimited in and out access to your locker during our hours of operation

May I leave items in the locker overnight?

Yes, if the locker is rented for 2-3 consecutive days, it is permissible to leave your belongings in the locker overnight

Is proof of purchse mailed or emailed?

Your receipt is confirmation of your purchase.

LOCKER INFO

What is the size of the locker?

Each individual locker is 12” Wide x 18” Deep x 12” High

Where are the lockers located?

If we have lockers available, they will be for purchase at the day of the event. They may be a bit more expensive and a lot of the time are unavailable due to selling out online.

Can I pay for the lockers at the event?

We try to have lockers available for sale-on site, but the only way to guarantee a locker is to reserve in advance through our site

What should I not put in the locker?

Please, no food, beverages or live animals