Below is a list of frequently asked questions about Mobile Charging Lockers.  Please feel free to contact us with any additional questions/concerns or bulk orders of our 10 in one USB cell phone charger cable and we’ll respond promptly.

How do I claim my locker?

Bring your government issued drivers license, identification card, or passport to the mobile charging lockers tent at the event for which you purchased a locker. Hand it to our friendly staff. Receive your wristband for your cell-phone charging locker!

Are locks provided?

Yes and you will receive a wristband, which includes the lock’s combination.

Can I transfer my rental to someone else?

Yes, simply provide a copy of your receipt and ask them to bring a govt issued ID, drivers’ license or passport and we will honor the reservation.

How many phones can I charge at a time?

You can charge one (1) phone at a time.

Where are the lockers located?

The lockers are typically located in the center of the festival; we have not been assigned a definitive location as of yet; however you will find us in the festival map.

May I leave items in the locker overnight?

Yes, if the locker is rented for 2-3 consecutive days, it is permissible to leave your belongings in the locker overnight

I lost my receipt, how do I provide proof of purchase?

All that is needed is a govt issued ID, drivers’ license or passport, if the reservation is in your name. If the order was placed under someone else’s name, email us @ info@mobilecharginglockers.com, provide the name, mailing address and email address provided on the order, so that we may email the receipt. Simply print the receipt and present it along with your ID to claim the locker.

What is your refund policy

We will happily refund your purchase up to 24 hours prior to the event.

How do I request a refund?

Email us @ info@mobilecharginglockers.com, provide the name, mailing address and email address provided on the order, along with the order number. Your account will be refunded within 48 hours and notification will be sent via email

Is proof of purchase mailed or emailed?

Your receipt is confirmation of your purchase.

How often can I use my locker?

As much as you want! You have unlimited in and out access to your locker during our hours of operation

Can I share with a friend?

You absolutely can!

Can I pay for the lockers at the event?

If we have lockers available, they will be for purchase at the day of the event. They may be a bit more expensive and a lot of the time are unavailable due to selling out online.

What should I not put in the locker?

Please, no food, beverages or live animals

What is the size of the locker?

Each individual locker is 12” Wide x 18” Deep x 12” High

Can i get some help with my online order?

Absolutely – call our toll-free number and we will assist you!

Charging Hand (addition) :

For bulk orders, please visit the contact form. Charging hand does not allow for data transfer.

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